Privacy Policy
Last updated: August 22, 2025
Costitch is operated as an early-stage application. We're committed to protecting your privacy while we build and improve our service.
Early Access Notice: As we're still developing our service, our support capacity for privacy requests is limited. We'll do our best to respond to inquiries within 30 days, but response times may vary during our beta period.
Contact: For privacy questions or requests, email us at privacy@costitch.com
Information You Give Us
- Account details: name, email address
- Profile information and style preferences
- Content you create: lookbooks, images, descriptions
- Messages and feedback you send us
Information We Collect Automatically
- How you use our app (pages visited, features used)
- Device information (browser, operating system, IP address)
- Cookies and similar tracking technologies
Information We Create
Based on your activity, we create:
- Style preferences and recommendations
- Interest categories
- Usage analytics and insights
We use your information to:
- Provide and improve our service
- Create personalized recommendations
- Send you account updates and notifications
- Analyze how our app is used
- Ensure security and prevent abuse
- Comply with legal requirements
We work with these companies to provide our service:
HubSpot
Customer communication and support
OpenAI
AI-powered style recommendations (your data is not used to train their models)
Jina AI
Image and text processing for search features
Resend
Email delivery for account notifications
Cloudflare
Website hosting and security
PostHog
Analytics to understand how people use our app
Channel3
Product search and affiliate tracking (we may earn commissions on purchases)
Each service has their own privacy policy. We only share the minimum information needed for them to provide their service to us.
We keep your information secure using standard industry practices like:
- Encrypted connections (HTTPS)
- Secure data storage
- Limited access to your data
- Regular security monitoring
How Long We Keep Your Data
- Account data: Until you delete your account, then 30 days
- Usage logs: 90 days
- Analytics: 14 months
- Support emails: 2 years
We use cookies and similar technologies for:
- Essential functions: Keeping you logged in, security
- Analytics: Understanding how you use our app
- Preferences: Remembering your settings
- Affiliate tracking: Earning commissions on product purchases
You can control cookies through your browser settings, but some features may not work properly if you disable them.
If you're a California resident, you have these rights:
- Know what personal information we have about you
- Delete your personal information
- Correct inaccurate information
- Opt out of "selling" or "sharing" your data
Do Not Sell or Share My Information
We may share information with Channel3 for affiliate tracking. While we don't "sell" data in the traditional sense, this might qualify as "sharing" under California law.
To exercise these rights, email us at privacy@costitch.com. We'll respond within 45 days.
Important: Some things you share may be visible to other people or on the internet:
- Public lookbooks and style boards
- Profile information you make public
- Comments on public content
Check your privacy settings and think before sharing personal information publicly.
We may update this privacy policy as our service grows. If we make major changes, we'll:
- Update the date at the top
- Email you about significant changes
- Give you notice in the app
By continuing to use Costitch after changes take effect, you accept the updated policy.
Questions about this privacy policy or how we handle your data?
Email: privacy@costitch.com
We're a small team, so please allow up to 30 days for a response. We'll do our best to help!